Online casino bounuses
Although usually only the welcome bonuses are mentioned in the online casino reviews, the promotions for existing customers are also used for evaluation https://overview-casinos-us.com/bonuses/.
As a rule, however, we describe the promotions for loyal players on the separate bonus pages for the respective online casino - it increases the overview in the online casino test review.
Many excluded games, a max bet rule (maximum stake) when playing with a bonus and software that does not prevent violations of the bonus conditions can lead to devaluations.
In our online casino tests we usually only play without a bonus and with our own real money. We also mostly advise against playing with bonuses, as online casinos have most problems with the bonus offers.
In addition, the GambleJoe team would like to differentiate itself from the dubious online casino comparison portals through real money deposits - this is the only way we can remain independent and make objective evaluations.
Deposits and Withdrawals
Here we evaluate the process of deposits and withdrawals. How many payment options are there? Are there any limits for deposits or withdrawals?
Are the limits well chosen? Can I block the payouts? Is the verification handled well and not delayed? Are there any fees for individual payment options when making deposits or withdrawals?
Sometimes there are waiting times before the withdrawal, during which the withdrawals are not processed. This usually leads to devaluations.
Customer support and player protection
In the meantime, online casinos should have 24 hour support available 7 days a week. In addition to a chat, e-mail and a telephone hotline are good extras. There should not only be English-speaking employees, but also German support. It would be best if the support answered competently and in a friendly manner.
In the area of player protection, there should be limits for deposit, use, loss and the length of the gaming session. Self-exclusion or a break are now also standard. The limits must be adjustable within the profile. If you can only set the limits through support, there will be devaluations in the online casino test.
We only accept gaming providers with a valid EU license (usually with concessions from the Malta Gaming Authority) on GambleJoe.
If the gaming provider has shown itself to be serious and uncomplicated in the test review, we will also recommend it. Possible errors and problems are shown transparently. All online casinos that we test and include in our online casino comparison usually pay out reliably.
We try to run the tests as thoroughly as possible. Furthermore, we check the data several times a year so that you can always find the latest information on all online casinos on GambleJoe.
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